Docs and helpPortal settings
AI design advice for your visitor
Let the configurator think along with your customer's design. The AI cost is part of what you pay for Mark2Form; off by default.
Your visitor can have their design checked and gets concrete suggestions: this letter is getting too thin, this detail will not survive in glass, this sign will be hard to read at this size.
Off by default. Not because it costs you anything, but because it changes what your visitors see on your site — we do not switch that on without you.
You cannot set this yourself in the portal at the moment. Get in touch with us if you want it set differently.
The cost is part of what you pay for Mark2Form
Behind this advice is an AI that looks at the design. Each look costs us something, but costs you nothing extra. What Mark2Form costs is on Pricing.
In practice that means:
- You do not top up any credit of your own.
- You do not need your own API key.
- There is no bill afterwards for advice your visitors asked for.
If your site uses the advice structurally far more than expected, we will get in touch about it. It will never catch you by surprise.
The daily limit
The maximum number of advice requests per day for your whole company. 25 by default.
- At least 1, at most 500.
- Once the limit is reached, the button disappears for your visitors until the next day.
The limit is not a cost brake but a brake on abuse and noise: it stops one visitor (or a bot) from keeping your advice button busy all day.
The lower bound of 1 is deliberate: “on with a limit of 0” would give a button that is there but never works. Whoever does not want the advice switches it off.
A low limit is a good start; raising it is always possible.
The intro text
Up to 240 characters telling your visitor what they get when they press the button. Without your own text, a tidy default text is shown.
Be honest here about what it is: advice from software, not a promise from a person. Something like “Let our software look over your design — you get tips on legibility and makeability within seconds” sets the right expectation.
Is this the same as design help?
No, and the difference matters:
| AI design advice | Design help | |
|---|---|---|
| Who does it | The software, directly | You, by hand |
| How fast | Seconds | Once you pick it up; the default text promises no deadline |
| What it costs | Nothing extra | Your time |
| Where it lands | Straight with your visitor | As a request under Orders & quotes |
They work well side by side: the AI advice catches the simple things, and whoever is still stuck asks you for help.